The podcast for POAAL members, including the owner/operators of Licensed Post Offices, and Mail Contractors. News, information and tips for small business owners in the postal sector.
Episodes
Monday Sep 16, 2024
Monday Sep 16, 2024
POAAL's Bob Chizzoniti discusses the results of POAAL's recent survey on carded parcels, in particular reminding customers to collect carded parcels:
- Phoning addressees to remind them to collect their parcels.
- Pressure to manage storage space
- Sending text message reminders to customers
- Encouraging earlier parcel collection
- Sending reminder notices
- Improving parcel management processes ahead of peak season
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