The podcast for POAAL members, including the owner/operators of Licensed Post Offices, and Mail Contractors. News, information and tips for small business owners in the postal sector.
Episodes
Tuesday Apr 13, 2021
Tuesday Apr 13, 2021
Jonathan Gaynor, Head of Marketplace Solutions at Australia Post, joins us to talk about the Australia Post app and Parcel Collect.
- Features of the Australia Post app, including parcel tracking, locating post offices, and locating street posting boxes
- MyPost functionality within the app, including managing delivery addresses
- Alternative delivery options, including parcel lockers and Parcel Collect
- Customers redirecting parcels to the post office
- Creating awareness of parcel delivery options, including Parcel Collect
- Putting the customer in control of their parcel deliveries
- How customers can select their local post office as their delivery address
- Reasons why Licensees should promote Parcel Collect to customers
- Procedure for delivery of Parcel Collect parcels to the LPO
- Foot traffic and additional sales from co-buy opportunities
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