Episodes

Monday Mar 22, 2021
WHS obligations for Licensees
Monday Mar 22, 2021
Monday Mar 22, 2021
Safety For Life’s Caroline Kingston is the special guest in this episode of the POAAL Podcast. Caroline explains some of the Workplace Health & Safety obligations on Licensees, and how Licensees can meet those obligations. She covers:
- What is a WHS Plan?
- What does managing risk mean in a Licensed Post Office?
- What’s a PCBU and how does that relate to Licensees?
- What about LPOs with no staff?
- WHS obligations at LPOs that host Mail Contractors
(Published May 2017.)

Monday Mar 22, 2021
Parcel lockers and the post office network
Monday Mar 22, 2021
Monday Mar 22, 2021
POAAL’s Bob Chizzoniti talks about parcel locker solutions and what they mean for the post office network:
- Latest innovations in parcel lockers
- Other services that parcel lockers can offer
- Access to parcel lockers by other carriers
- Metro vs rural
- Personal parcel locker solutions
- E-commerce customer delivery expectations
(Published June 2016.)

Monday Mar 22, 2021
Running your LPO as a business
Monday Mar 22, 2021
Monday Mar 22, 2021
POAAL’s Bob Chizzoniti talks about running your LPO as a business:
- Thinking like a business person
- Make decisions that are profitable for you in the long term
- Operating hours
- How to source new products
- Staff incentives
- Shop layout
- Maintaining a clean business

Monday Mar 22, 2021
Sorting for PO Boxes
Monday Mar 22, 2021
Monday Mar 22, 2021
What’s the most efficient way to sort mail for PO Boxes?
POAAL’s Bob Chizzoniti and Lisa Cooper discuss the techniques they use to sort mail for PO Boxes.
They discuss letters, large letters, carded articles, front loading PO Boxes, the difference between rural and metro sorting, and more.

Monday Mar 22, 2021
Operating a Licensed Post Office and Mail Contract
Monday Mar 22, 2021
Monday Mar 22, 2021
Jenny Patroni, POAAL’s Queensland Branch Chairman, operates a Licensed Post Office and holds a mail contract as well.
Jenny discusses some of the practical aspects of being a Licensee and Contractor. She also talks about whether it’s worthwhile from a financial aspect.

Monday Mar 22, 2021
A health check for your LPO
Monday Mar 22, 2021
Monday Mar 22, 2021
POAAL’s Richard Arrowsmith discusses some ways to fine tune your LPO. There are plenty of simple ways to get the most out of your LPO, whether you’re new to the business or ready to give your business a spring clean.
In this episode of the POAAL Podcast we discuss how the proposed lowering of the GST threshold on offshore e-commerce purchases might affect LPOs.
(Published in 2015.)

Monday Mar 22, 2021
Some post office history
Monday Mar 22, 2021
Monday Mar 22, 2021
We discuss some of the changes we’ve seen in the postal sector over the past forty or so years, in particular extinct post office business streams that were once mainstays of the business, such as telegrams and tax stamps.