POAAL Podcast

POAAL’s Bob Chizzoniti discusses Mail Service Payment. This is a mail payment that many Licensees in metro and rural areas receive from Australia Post.

Grab your copy of the LPO Manual and follow this discussion of Mail Service Payment with POAAL’s Bob Chizzoniti.

 

In this episode, POAAL’s Bob Chizzoniti continues the discussion of the changes to some LPO payments – this time we focus on payment for lodgement of items at the counter. So grab the paperwork you received from Australia Post regarding the changes to some LPO payments, and follow along as you listen to this podcast.

Charles Watson, General Manager HR at Workforce Guardian, is our special guest in this episode of the POAAL Podcast. He discusses key tips for engaging and managing staff, including:

• Workplace contracts, and the vital information that contracts should include
• Obligations on the employer when an employee first starts
• Time sheets
• Pay slips
• Defending a claim, e.g. an unfair dismissal claim
• Fines that can be imposed on employers
• Small business owners being penalised for breaches
• Domestic violence leave provisions

(Published June 2019.)

POAAL’s Bob Chizzoniti talks about parcel scanning procedures in this episode of the POAAL Podcast.

Includes reply paid parcels.

Bob also discusses the procedure for scanning trays dispatched from 1 July 2019 onwards.

(Published June 2019.)

We speak with Australia Post General Manager Post Offices Dave McNamara in this episode of the POAAL Podcast.

During the interview (recorded prior to the federal election), we cover network support, trends in letter volumes, new parcel products, the systems that will support changes to some LPO payments, and more.

(Published May 2019.)

Joel from Network Insurance Group is our guest on this episode of the POAAL Podcast. He covers:

• Options for POAAL members to protect their income
• The difference between workers comp and personal accident insurance
• Why some business owners can’t get workers compensation for themselves
• Sickness insurance
• A real life example of how personal accident insurance has helped a Licensee
• Claims management

If you have any questions relating to insurance, contact Network Insurance Group on 1800 639 177 (from land lines or mobile phones).

POAAL’s Chris Campbell discusses Mail2Day, including:

• How to set it up
• Potential income for Licensees
• The work involved
• Consumables

Grab a pen and paper to note down these tips on Mail2Day.

 

Safety For Life’s Caroline Kingston is the special guest in this episode of the POAAL Podcast. Caroline explains some of the Workplace Health & Safety obligations on Licensees, and how Licensees can meet those obligations. She covers:

• What is a WHS Plan?
• What does managing risk mean in a Licensed Post Office?
• What’s a PCBU and how does that relate to Licensees?
• What about LPOs with no staff?
• WHS obligations at LPOs that host Mail Contractors

(Published May 2017.)

POAAL’s Bob Chizzoniti talks about parcel locker solutions and what they mean for the post office network:

• Latest innovations in parcel lockers
• Other services that parcel lockers can offer
• Access to parcel lockers by other carriers
• Metro vs rural
• Personal parcel locker solutions
• E-commerce customer delivery expectations

(Published June 2016.)

POAAL’s Bob Chizzoniti talks about running your LPO as a business:

• Thinking like a business person
• Make decisions that are profitable for you in the long term
• Operating hours
• How to source new products
• Staff incentives
• Shop layout
• Maintaining a clean business