POAAL Podcast

Employing staff

Charles Watson, General Manager HR at Workforce Guardian, is our special guest in this episode of the POAAL Podcast. He discusses key tips for engaging and managing staff, including:

• Workplace contracts, and the vital information that contracts should include
• Obligations on the employer when an employee first starts
• Time sheets
• Pay slips
• Defending a claim, e.g. an unfair dismissal claim
• Fines that can be imposed on employers
• Small business owners being penalised for breaches
• Domestic violence leave provisions

(Published June 2019.)

Parcel barcode scanning

POAAL’s Bob Chizzoniti talks about parcel scanning procedures in this episode of the POAAL Podcast.

Includes reply paid parcels.

Bob also discusses the procedure for scanning trays dispatched from 1 July 2019 onwards.

(Published June 2019.)

Australia Post GM Post Offices Dave McNamara

We speak with Australia Post General Manager Post Offices Dave McNamara in this episode of the POAAL Podcast.

During the interview (recorded prior to the federal election), we cover network support, trends in letter volumes, new parcel products, the systems that will support changes to some LPO payments, and more.

(Published May 2019.)

Income protection

Joel from Network Insurance Group is our guest on this episode of the POAAL Podcast. He covers:

• Options for POAAL members to protect their income
• The difference between workers comp and personal accident insurance
• Why some business owners can’t get workers compensation for themselves
• Sickness insurance
• A real life example of how personal accident insurance has helped a Licensee
• Claims management

If you have any questions relating to insurance, contact Network Insurance Group on 1800 639 177 (from land lines or mobile phones).

Making the most out of Mail2Day

POAAL’s Chris Campbell discusses Mail2Day, including:

• How to set it up
• Potential income for Licensees
• The work involved
• Consumables

Grab a pen and paper to note down these tips on Mail2Day.

 

WHS obligations for Licensees

Safety For Life’s Caroline Kingston is the special guest in this episode of the POAAL Podcast. Caroline explains some of the Workplace Health & Safety obligations on Licensees, and how Licensees can meet those obligations. She covers:

• What is a WHS Plan?
• What does managing risk mean in a Licensed Post Office?
• What’s a PCBU and how does that relate to Licensees?
• What about LPOs with no staff?
• WHS obligations at LPOs that host Mail Contractors

(Published May 2017.)

Parcel lockers and the post office network

POAAL’s Bob Chizzoniti talks about parcel locker solutions and what they mean for the post office network:

• Latest innovations in parcel lockers
• Other services that parcel lockers can offer
• Access to parcel lockers by other carriers
• Metro vs rural
• Personal parcel locker solutions
• E-commerce customer delivery expectations

(Published June 2016.)

Running your LPO as a business

POAAL’s Bob Chizzoniti talks about running your LPO as a business:

• Thinking like a business person
• Make decisions that are profitable for you in the long term
• Operating hours
• How to source new products
• Staff incentives
• Shop layout
• Maintaining a clean business

Sorting for PO Boxes

What’s the most efficient way to sort mail for PO Boxes?

POAAL’s Bob Chizzoniti and Lisa Cooper discuss the techniques they use to sort mail for PO Boxes.

They discuss letters, large letters, carded articles, front loading PO Boxes, the difference between rural and metro sorting, and more.

Operating a Licensed Post Office and Mail Contract

Jenny Patroni, POAAL’s Queensland Branch Chairman, operates a Licensed Post Office and holds a mail contract as well.

Jenny discusses some of the practical aspects of being a Licensee and Contractor. She also talks about whether it’s worthwhile from a financial aspect.