Episodes

Monday Mar 22, 2021
Outward trays and tubs payment
Monday Mar 22, 2021
Monday Mar 22, 2021
POAAL’s Chris Campbell explains the trays and tubs dispatched payment. Grab your copy of the LPO Payment Scheme and listen to this discussion of the LPO payment for dispatching trays and tubs.

Monday Mar 22, 2021
If it packs, it posts
Monday Mar 22, 2021
Monday Mar 22, 2021
Australia Post is making changes to domestic parcel products. As part of the “Sending Made Easy” programme, Australia Post is introducing a flat-rate price structure for domestic parcels under 5kg.
Australia Post Head of Domestic Parcel Products Chris Koo along with Jenny Patterson and Chris McKenzie from the Sending Made Easy project join us to talk about the strategy behind the new range of parcel products.
(Published September 2019.)

Monday Mar 22, 2021
Mail Management Fee
Monday Mar 22, 2021
Monday Mar 22, 2021
POAAL’s Bob Chizzoniti discusses key aspects of the Mail Management Fee, for metro and rural LPOs.
Grab your copy of the revised LPO Payment Scheme and follow this discussion of Mail Management Fee with POAAL’s Bob Chizzoniti.

Monday Mar 22, 2021
Mail Service Payment
Monday Mar 22, 2021
Monday Mar 22, 2021
POAAL’s Bob Chizzoniti discusses Mail Service Payment. This is a mail payment that many Licensees in metro and rural areas receive from Australia Post.
Grab your copy of the LPO Manual and follow this discussion of Mail Service Payment with POAAL’s Bob Chizzoniti.

Monday Mar 22, 2021
Parcel lodgement
Monday Mar 22, 2021
Monday Mar 22, 2021
In this episode, POAAL’s Bob Chizzoniti continues the discussion of the changes to some LPO payments – this time we focus on payment for lodgement of items at the counter. So grab the paperwork you received from Australia Post regarding the changes to some LPO payments, and follow along as you listen to this podcast.

Monday Mar 22, 2021
Employing staff
Monday Mar 22, 2021
Monday Mar 22, 2021
Charles Watson, General Manager HR at Workforce Guardian, is our special guest in this episode of the POAAL Podcast. He discusses key tips for engaging and managing staff, including:
- Workplace contracts, and the vital information that contracts should include
- Obligations on the employer when an employee first starts
- Time sheets
- Pay slips
- Defending a claim, e.g. an unfair dismissal claim
- Fines that can be imposed on employers
- Small business owners being penalised for breaches
- Domestic violence leave provisions
(Published June 2019.)

Monday Mar 22, 2021
Parcel barcode scanning
Monday Mar 22, 2021
Monday Mar 22, 2021
POAAL’s Bob Chizzoniti talks about parcel scanning procedures in this episode of the POAAL Podcast.
Includes reply paid parcels.
Bob also discusses the procedure for scanning trays dispatched from 1 July 2019 onwards.
(Published June 2019.)

Monday Mar 22, 2021
Australia Post GM Post Offices Dave McNamara
Monday Mar 22, 2021
Monday Mar 22, 2021
We speak with Australia Post General Manager Post Offices Dave McNamara in this episode of the POAAL Podcast.
During the interview (recorded prior to the federal election), we cover network support, trends in letter volumes, new parcel products, the systems that will support changes to some LPO payments, and more.
(Published May 2019.)

Monday Mar 22, 2021
Income protection
Monday Mar 22, 2021
Monday Mar 22, 2021
Joel from Network Insurance Group is our guest on this episode of the POAAL Podcast. He covers:
- Options for POAAL members to protect their income
- The difference between workers comp and personal accident insurance
- Why some business owners can’t get workers compensation for themselves
- Sickness insurance
- A real life example of how personal accident insurance has helped a Licensee
- Claims management
If you have any questions relating to insurance, contact Network Insurance Group on 1800 639 177 (from land lines or mobile phones).

Monday Mar 22, 2021
Making the most out of Mail2Day
Monday Mar 22, 2021
Monday Mar 22, 2021
POAAL’s Chris Campbell discusses Mail2Day, including:
- How to set it up
- Potential income for Licensees
- The work involved
- Consumables
Grab a pen and paper to note down these tips on Mail2Day.